FAQ


 

What payment options are accepted?

We accept all major credit cards, including Visa, Mastercard, and Amex, as well as Paypal.

 

What shipping service do you use?

UPS is our courier service partner.

For international orders, our courier service partner is DHL.

Is a P.O. boxes an acceptable shipping addresses?

No.

 

Can an order be canceled after it has already been ordered?

No, at this time we do not allow orders to be canceled if the order has been processed.

 

I received a defective product, what should I do?

If there is any problem with the product please, contact customersupport@edwardjoiner.com

 

How do I subscribe to the newsletter?

Navigate to the homepage, scroll down to the "subscribe" text box, enter your email and, and click subscribe.

 

Does Edward Joiner ship internationally?

Yes, all international orders are shipped delivery duties unpaid.